Stock Availability
We make it easy for you to know the availability of our products on our website:
• In Stock (typically delivered within 4-7 days in the UK).
• In Stock at Distributor (typically delivered within 2 weeks in the UK)
• Call for Availability: The item is usually available with our supplier, but it's best to check with us for the exact lead time.
Delivery Timelines
We strive to keep our website updated, but high demand can occasionally deplete our stock. If we can't ship your order within the usual 4-5 working days, we'll contact you with a new delivery date.
Shipping
In the UK, standard shipping takes 2-4 working days. Our goal is to make sure your products reach you as quickly and affordably as possible.
• Shipping charges will be added to your order, and you'll see the total cost before you finalize your purchase.
• Although we must charge for shipping, we do our best to keep it minimal. Some deliveries might require a signature. If you won't be home, please provide an alternative delivery address or include notes when placing your order.
Safe Place Deliveries
We deliver between Monday and Friday and can bring your order to your home or workplace, whichever is more convenient for you. Most orders need a signature upon delivery. If we're unable to obtain a signature or reach the specified address, the delivery will return to ML Masts & Rigging.
Please note that we might not always be able to leave your order in a safe place or with a neighbour. If you choose to have your parcel left in a safe place, it’s your responsibility from that point on.
Typical Delivery Charges
Here's a summary of our UK Mainland Shipping costs:
• Standard Shipping (2-4 working days): From £5.95
• Larger/Heavy items (2-4 working days): From £9.95
• Northern Ireland, Highlands & Islands: From £5.95
• Channel Islands: From £5.95
Exact prices as calculated when you checkout, so you will know what is being charged.
For some products, the shipping price may not be displayed due to size and weight. Please contact us for a quote or arrange collection from Port Solent.
Rules & Price Changes
Due to ongoing changes in goods transport rules and prices, we might need to re-quote some delivery costs. We'll always reach out to you if there's a change in the delivery charge.
International Shipping
Martin Leaning Masts & Rigging offers international shipping, subject to destination and product size. Please contact us for a delivery quote for masts, poles, long or heavy items, or if no shipping option is available at checkout. Any import duties, local taxes or customs clearance fees charged in the destination country are payable by the recipient. For overseas orders, we reserve the right to revise the delivery charge after checkout. If an adjustment is required, we will contact you to confirm the revised cost and obtain your agreement before dispatch.
• Delivery times are as below but may be affected by customs clearance or local carrier services. We will confirm the date after your order is processed. Please note we do not operate at weekends or bank holidays.
• Europe delivery aim: 3-5 working days after dispatch
• Worldwide delivery aim: 6-7 working days after dispatch
Please provide a complete delivery address, contact number and e-mail. Contact us promptly if your shipment arrives damaged or incomplete.
If any goods in your basket fall outside our automated shipping calculation, a Quote Required message will appear at checkout.
Contact us with details of your basket, and we can provide you with a quote for your items including the correct shipping costs and estimated delivery time.
Your order will be dispatched once the shipping charge has been agreed and full payment received.
VAT Prices on our website include UK VAT at the current rate. For export orders outside the UK, VAT will be deducted, including for the Channel Islands.
Delivery Partners
We partner with several carriers to ensure your order gets to you safely. Here are some useful links:
• Royal Mail: Royal Mail Website
• DHL: DHL Website
• Parcelforce:Parcelforce Website