This policy applies to all payment transactions processed by ML Masts & Rigging Limited through our online and physical business channels.
1. Payment Methods
ML Masts & Rigging Limited accepts the following payment methods:
- Credit and Debit Cards (Visa, MasterCard, etc.)
- Electronic Bank Transfers
- Digital Wallets (Apple Pay, Google Wallet, etc.)
2. Data Protection
Encryption
All payment information is encrypted using industry-standard SSL encryption.
PCI Compliance
We adhere to the Payment Card Industry Data Security Standards (PCI DSS) to ensure your payment information is handled securely.
Data Storage
Sensitive payment information is never stored on our servers. For recurring payments, encrypted tokens are used.
Access Controls
Access to sensitive payment data is restricted to authorised personnel only.
3. Payment Processing
Transaction Monitoring
Transactions are monitored and reviewed to identify suspicious or fraudulent activities.
Secure Payment Gateways
We utilize reputable third-party payment gateways that offer robust security features.
Verification Steps
Additional identity verification steps are employed for high-value transactions to ensure legitimacy.
4. Customer Rights
Refund Policy
Customers have the right to request a refund under the terms specified in our refund policy [link to refund policy].
Dispute Resolution
In the event of a payment dispute, customers can contact our support team at [support contact details] for resolution.
5. Security Breach Response
In the unlikely event of a payment information breach, ML Masts and Rigging Ltd will:
- Notify impacted customers immediately.
- Provide guidance on protective measures.
- Cooperate with relevant authorities to investigate and address the breach.
6. Contact Us
If you have any questions or concerns about our secure payments policy, please get in touch with us by emailing info@martinleaning.co.uk.